Last updated January 2026
Privacy policy
Paylane Payments Ltd respects your privacy. This policy explains what we collect, why, and the choices you have.
What we collect
Business and identity details required by financial regulations, transaction data and technical data from your devices.
How we use it
To provide and improve our services, communicate with you and keep our systems secure. We never sell your personal data.
Regulatory records
We keep transaction and verification records for as long as financial regulation requires, even after an account is closed.
Your rights
You can ask to see, correct or delete the information we hold about you at any time by emailing [email protected].